Tax Free Childcare and Childcare Vouchers - please read before using your vouchers.
A polite request - we incur an annual cost at every site we run from to allow us to be registered for Tax Free Childcare or Childcare vouchers. We have to manually action every booking that is paid outside of our booking system, which for us is a long process. We do not add any admin fees even though we meet the cost of you being able to use the scheme, so to keep things fair we do not action refunds when using vouchers. We are happy to transfer you but refunds will not be processed due to length of time it takes us to process manually. When you tick the box to say you have agreed to the T&C's please ensure you are happy with this arrangement and if you are not please do not book or pay via our booking system.
If you would like to book with us using childcare vouchers, please book online using the relevant link
At checkout, please click pay offline and then select the relevant information below.
Please note, if you have chosen to pay via Childcare Vouchers, we require full payment to be released within 48 hours of your booking. Please now contact your Childcare Voucher provider and instruct them to release payment to the exact value of your booking using your order number and surname as your reference. If you wish to change your booking with in 10 working days, we can transfer to an alternate date subject to availability, but we cannot offer a refund when using childcare vouchers.
PLEASE NOTE IF YOU ARE PAYING WITH VOUCHERS IT IS NOT POSSIBLE TO REFUND YOU.
We are registered as Willow's Forest Camps Ltd - Ofsted Reg 2529317
We are registered with the following companies.
Edenred - account number P21241834
Computershare - account number 0026370528 for Ottershaw KT16 0LF
and account number 0026377359 for Sutton Green GU4 7QD
Care -4 - account number 51411464
Kiddivouchers - account number 2529319 for Ottershaw KT16 0LF and 2529318 for Sutton Green GU4 7QD
Sodexo - account number 900280 for Sutton Green and 900282 for Ottershaw
Salary Extras - account number TRP0014935
Faircare - account number WFCL0619 for Ottershaw - Sutton Green account number WIFC0619
Tax Free Childcare - Ottershaw account number 50044098227 - Sutton Green account number 50044098197
Busybees - we are registered as Willow's Forest Camps Ltd - you will need to give them the following information by calling them on 03303339100. Ofsted registration 2529317 Phone number 07734188174
Email - email@example.com Company title - Willows Forest Camps Ltd
7 working day rule -the booking system will automatically cancel your booking if we have not received the correct funds within 7 working days. Childcare vouchers are not available if you book within 7 working days of your chosen date. If you wish to change your booking with in 10 working days, we can transfer to an alternate date subject to availability, but we cannot offer a refund when using childcare vouchers.