Frequently asked questions

What is the difference in room quality?

We offer basic rooms, luxury rooms, and a kennel-free suite to provide you with a wide range of choices to accommodate your four-legged family member. However, all our guests enjoy the same attention, supervision, and care, no matter which room you choose. Look at our facility photos to see model rooms to help you choose the best option for your pet.

Is Day Play included when boarding?

No. However, most of our boarders participate in Day Play. It gives your dog a chance to socialize and get all the exercise he or she needs. Day Play is $10 for boarding dogs and $24 for dogs in daycare.

Do you feed our food or yours?

We feed your food because we want to avoid digestive upsets from switching to different foods. Experience has taught us that dogs’ sensitive digestive systems don’t adjust well to abrupt changes in foods.

What should we bring?

Your dog, his or her food, and any medications (if any). You may bring whatever you'd like (bed, blanket, toys, etc.), but (to our surprise) we have learned over the years that most dogs don't show a preference for their beds and toys over ours (We have nice stuff!). If you bring items from home, please remember we are not responsible for damage due to chewing, pawing, or other issues.

Do you board cats?

Yes. We have a separate area with cat condos near the indoor dog play yard. Our doggie guests are too busy playing with their friends to pay attention to the cats. For pricing, go here. To check out our cat condos, see our Facility Photos page.

Does my dog need to be vaccinated in order to board?

Yes. Before your booking is confirmed, we request that you upload records indicating your dog (or cat) is up to date on: on Bordatella/Kennel Cough (within last six months), Distemper/Parvo, Rabies and flea/tick/lice prevention. Cats must also be up to date on: FVRCP (Feline Viral Rhinotracheitis, Calicivirus & Panleukopenia).

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© Willow's Forest School Ltd

Registered in England and Wales with the registered number 9044392

VAT Registration 287677239

ICO ZA343691 


Registered address:

Willow's Forest School

Unit B1F

Main Entrance

Fairoaks Airport


GU24 8HU

07734 188174

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Willow’s Forest School is a safe place for your child to learn & grow, with a connection to nature. We provide a holistic approach to outdoor learning designed to improve your child’s self esteem & confidence, whilst allowing them to develop social skills and build friendships, with seasonal, nature based activities. 


With a huge variety of outdoor activities for children (and some for adults too!) including Bush Craft, Mud Play, Whittling, Tree Climbing, Toasting Marshmallows and more, there is always something happening to fire up your child’s imagination. Willow’s Forest School has several locations across Surrey, including Guildford, Ottershaw, Chertsey and Hersham. We will be adding more locations during 2019.