Question 1

What is forest school?

Accepted Answer

https://www.youtube.com/watch?v=8b2vC-ecUuU
 Please enjoy this wonderful video, which explains about Forest School and the huge benefits for our children.

Question 2

What time are the 2 hour Forest School classes?

Accepted Answer

0945-1145 in all locations apart from Lyne which is 0930-1130

Question 3

How do I book a term please?

Accepted Answer

Please use this link and it will display our availability. If we are showing fully booked, you are very welcome to add to our waiting list and we will be in touch if a space becomes available. The following term will have availability, so it is always worth booking in advance.  
https://bookwhen.com/willowsforestschool(https://bookwhen.com/willowsforestschool)
 
You have the option to book for the 1 hour or 2 hours.
 
We support the ethos of forest schools, therefore we do not offer an ad-hoc option.

Question 4

What offers or payment plans are available please?

Accepted Answer

If you have more than one child between the age of 1 and 4 years, our discounted sibling rates run every term, when booking 2 hours or more!
 
If you purchase an Early Bird or discounted ticket, we must stress that there is no option to pay  in instalments or combine other deals with this offer. 
 
If you wish to pay in instalments, please purchase a full fee ticket when booking 2 hours or more and please comment on the booking form. We need to receive the funds before the start of term, so booking early is required and we will release two or three invoices in one go, spread across a period of time. e.g if you wish to book the Summer term which starts in April,  book off line and we will send you over an invoice for Jan, Feb March at the time of booking. 
 
https://bookwhen.com/willowsforestschool(https://bookwhen.com/willowsforestschool)
 
You can book a discounted rate with us when booking one taster class.  
 
https://bookwhen.com/tastersession(https://bookwhen.com/tastersession)

Question 5

How much are the classes please?

Accepted Answer

Our 2 hour Term time classes are  £18.50 for 2 hours with a super sibling rate of £7
 
The classes are booked per term and we run Early Bird Offers and instalment paying. 
 
The classes are accompanied.

Question 6

How old are the classes for please?

Accepted Answer

We recommend from walking upto age 4 years. We do have some children younger than 1 year joining us but we do ask they can walk steadily please.

Camps - 4-11 years

Home Ed - 5-11 years

Question 7

Do you offer a tour or taster sessions for your term time classes? If so, how much is this?

Accepted Answer

Please use this link to join us for a taster class
https://bookwhen.com/willowsforestschooltasterclasses

Question 8

All of your classes are fully booked, how do I go on the waiting list?"

Accepted Answer

Please use this link and you will see a green box in the right hand corner. Click on this, complete the details and we will be in touch if a space becomes available 
https://bookwhen.com/willowsforestschool(https://bookwhen.com/willowsforestschool)
 
We strongly recommed you book the following term in advance.

Question 9

Do you accept the government's scheme for 15 hours free childcare for working parents?

Accepted Answer

No we don't. You can pay using Tax free and Childcare vouchers.

Question 10

What is provided with what you pay? I.e is food and nappies etc. included?

Accepted Answer

2 hour sessions
We provide a snack and cooked snack for your child. The site is set for the children to explore and we offer a craft activity and skill based activity. We have a fire and we cook snacks.
We are limited to drinking water in the woodlands, so please bring water and an optional nut free snack. Please bring in anything else you require for your child.

Holiday Camps
Please bring in a nut free packed lunch and 2 drinks. 
Lot's of activities are on offer at every camp

Question 11

What happens when it rains?

Accepted Answer

We run in most weathers, all year round, so it is essential you take a look at our kit list. We will cancel the session if winds exceed 38 mph. We will notify you by 1500 the day before. 
 
If your child does not arrive with waterproof trousers and coats, we will ask for you to return with the correct clothing. Shower proof coats are not suitable for a day in the rain.

Question 12

What do the children wear please?

Accepted Answer

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We take great care of your children when attending our classes. We ask for children to be wearing protective clothing because in the summer we have ticks, mosquitos, brambles and stinging nettles in the woodlands and having arms and legs protected can prevent your child from getting hurt. In the colder months we ask for the children to come in lots and lots of warm layers and waterproof trousers and a waterproof coat. Shower proof coats do not protect little ones on a rainy day.  Wellington boots do not keep little feet warm and offer no protection, so please invest in a pair of snow boots or waterproof sturdy footwear. Mountain Warehouse have a great variety and are reasonably priced.

Question 13

I have booked the Toddler Classes. Can I get a refund ?

Accepted Answer

We can if someone else takes your place before the term starts. If the term has started then no, we will not be able to offer a refund. If another customer from our waiting lists takes your space before the term starts, we will refund you minus the admin fee of £5 plus the Stripe booking fee we are charged.

Question 14

I cannot attend a class during the term I have booked, please can I get a transfer or  refund?"

Accepted Answer

We have met the cost of running the class based on our booked figures, so we are not in a position to refund you or transfer your booking.

Question 15

Please can I book on an adhoc basis?

Accepted Answer

No we do not offer adhoc classes during the school term as the ethos of Forest School is to repeat skill based activities regularly, so the children learn to manage risk.

Question 16

Please can I bring an additional adult to assist with my children or child and baby?

Accepted Answer

Yes if you need support with the second child or baby, then no problem.